Frederick Memorial Hospital is committed to making our facilities and medical services accessible for all. As the hospital footprint changes and grows, we are constantly monitoring our environment for ease of access. To prevent delays or access related issues, refer back to this page often during our construction project for updates to campus accessibility.

Designated parking spots are available in all surface parking lots, and inside of the parking garage. Accessible parking is located on every floor of the garage near the patient and visitor elevator tower.

Valet parking is also available at all entrances. Our valet parking service also offers the convenience of call-ahead service; when you are ready to leave the hospital you can call 240-566-RIDE (7433) to have your car brought to the most convenient hospital exit.

Wheelchairs are located at each entrance for your use while on hospital property. If you need help finding a wheelchair or safely moving from your vehicle to a wheelchair, please ask the parking attendant on duty, who will call for someone who can assist you.

Deaf and Hard-of-Hearing Services
RID Certified Sign Language interpreters are provided upon request. When possible, make your request in advance by calling Scheduling (240-566-3400) to make your medical appointment. Otherwise, notify your nurse at any time throughout your admission. Interpreting Services can be reached at extension 4351 to request an interpreter.

Our Statement to Patients (Patient Rights and Responsibilities) is also available by visiting this link.

In some instances, VRI (Video Remote Interpreting) may be utilized if the staff or agency interpreters are not immediately available. Video Phones, provided by Sorenson Communications, are available upon request to be brought to the patient bedside.

Service Animals
Service animals are welcome at Frederick Memorial Hospital. The Americans with Disabilities Act (ADA) defines a Service Animal as a dog, or in rare cases, a small horse, “that is trained to do work or perform tasks for the benefit of a person with a disability.” Therapy dogs, companion animals, or domesticated pets do not fall into this category and should not be brought to the hospital.

You will not be asked to provide any documentation or proof of the animal’s role. However, to protect other patients, visitors and staff and to maintain a safe and healthy environment for all, the ADA allows hospitals and public accommodations to enforce the following guidelines:
  1. All service animals must be tethered, leashed or secured in the patient’s vicinity, out of the way of foot traffic, equipment paths and doorways. If tethering the animal prevents them from performing the services they perform for their handler, the animal must be controllable by voice command, gestures, or other alternative.
  2. When the patient with a service animal is under our care , there must be someone present who can tend to the animals need for toileting, water, and food. Please do not ask the staff to walk, feed or otherwise care for the animal.
  3. A sick, uncontrollable or aggressive animal will not be permitted to enter the hospital.
  4. Once on the premises, any animal that exhibits any of the following behaviors must be immediately removed a. Growling, menacing, baring teeth, or other behavior that indicates that the animal could be harmful to others b. Barking or whining that cannot be stopped by a simple command c. Jumping up on people, furnishings, running, targeting d. Animals that are not housebroken or who are unable to control body function
  5. In situations where the animal poses a threat to personal safety of any person on hospital premises and there is no one who can take responsibility for the animal, Security will be involved in resolving the issue and contacting the appropriate authorities.
  6. Safety is our priority. We promise to do everything within our power to accommodate your disability should the need arise.

    If you are a patient or visitor with a disability and would like to offer an observation or concern about our campus facilities and services, please contact Janet Harding, Section 504/Title VI Coordinator, by calling 240-566-3465.