Billing

Financial Assistance

Patients’ Rights

Frederick Memorial Hospital will work with their uninsured patients to gain an understanding of each patient’s financial resources.

  • Those patients that meet the criteria of Frederick Memorial Hospital’s financial assistance policy may receive assistance from Frederick Memorial Hospital in paying their bill.
  • Frederick Memorial Hospital will provide assistance with enrollment in publicly-funded entitlement programs (e.g. Medicaid) or other considerations of funding that may be available from other charitable organizations.
  • If you do not qualify for Medical Assistance, or financial assistance, you may be eligible for an extended payment plan for your hospital medical bills.
  • If you believe you have been wrongly referred to a collection agency, you have the right to contact the hospital to request assistance. (See contact information below).

Patients’ Obligations

Frederick Memorial Hospital believes that its patients have personal responsibilities related to the financial aspects of their healthcare needs. Our patients are expected to:

  • Pay the hospital bill in a timely manner if they have the ability to pay.
  • Contact the hospital immediately if the patient cannot afford to pay the bill in full and seek assistance in resolving their outstanding balance.
  • Provide complete and accurate insurance & financial information.
  • Provide requested data to complete Medicaid applications in a timely manner.
  • Maintain compliance with established payment plan terms.
  • Notify us immediately at the number listed below of any changes in circumstances.

Contacts:

Call 240-566-3055 with questions concerning:

  • Your hospital bill
  • Your rights and obligations with regards to your hospital bill

Call 240-566-4781 with questions concerning:

  • How to apply for Maryland Medicaid
  • How to apply for free or reduced care

For information about Maryland Medical Assistance

Contact your local department of Social Services

  1. TTY 1-800-925-4434

Or visit: www.dhr.state.md.us

Physician charges are not included on hospitals bills and are billed separately by the physician.

Click here to download the Policy

Apply Online for Financial Assistance

Frederick Memorial Hospital has a Financial Assistance Program available for patients who find that they are unable to pay all or part of their medical bills. This program is based on the Federal Income Guidelines of the household, assets owned by the household, and household size.

You will receive a reply within two business days of the submission of your financial assistance request. If additional information and/or documentation is required, we will contact you by phone or mail within two business days.

You will be notified in writing of the decision regarding this application within 30 days of the submission of your application. If you have any questions or concerns about your application, please contact us at 240-566-4602.

Click here to download the application