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Visitor Information

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Food Service
The Gift Shop
Pastoral Care Services
Area Hotel Accommodations

Visiting Hours and Guidelines

• Visiting hours depend upon the patient's condition.
• Generally visiting hours are 10:00 a.m. - 8:00 p.m., however, visiting hours for specific departments are listed below.
• We encourage only two visitors at a time with each patient.
• After 9:00 p.m. all visitors entering the hospital must be issued a guest pass from the security office located in the Emergency Department waiting area.

Visiting Hours with Patients:

  BirthPlace
     Unlimited visiting for fathers
     Other guests: Noon – 8 p.m.

Hospice/Oncology
              Unlimited visiting

       Intensive Care Unit
                Visiting is not permitted between the hours of:
                7:00 am and 8:00 am and 7:00 pm to 8:00 pm.
                Immediate family members only.
                Only 2 visitors at a time.
                 
                                                                Special permission required for children

Medical/Surgical
              10 a.m.– 8 p.m.

        Pediatrics
            Unlimited visiting for parents and grandparents
            One parent may spend the night 
            Guests — 10 a.m.–8 p.m.

Psychiatric Unit
             Permission from patient required

Neonatal Intensive Care Unit
            Unlimited visiting for parents
            Other guests accompanied by parent:  Noon - 8:00 p.m.
            Visiting limited to two people at bedside, including parent
            Visitor must be in good health with no recent known illness or exposures
            Siblings under 4 and others may view through nursery window
 

We Welcome Visitors and Offer These Guidelines:

The Ideal Visitor:

• makes sure there are only two visitors at one time. If others are already in the patient's room, the ideal visitor waits in the visitors’ lounge (located on each unit),
• is in good health and washes hands before visiting,
• remembers that the patient needs rest and limits visits to 10-15 minutes,
• supervises children who are visiting,
• leaves during an examination or treatment to ensure the privacy of the patient,
• uses public restrooms located conveniently throughout the hospital rather than the patient’s private restroom,
• is understanding when visiting is restricted by the nursing staff, physicians, or patient,
• dresses appropriately, always wearing shoes and a shirt.

We firmly believe that visitors can play an important role in the recovery process. For this reason, your room number, location, and hospital visiting hours will be provided, upon request, to family and friends (except on the Psychiatric Unit). Individuals may phone the Information Desk at 240-566-3380 between 9 a.m. and 8 p.m. for your room number. Specific information regarding your condition is confidential and can only be released by you or your physician.

If you do not want your name and room released to callers or visitors, call the Registration Office at extension 3602 or 240-566-3602 to request a confidential status.

IN ACCORDANCE WITH STATE LAW AND HOSPITAL POLICY, SMOKING IS BANNED
IN ALL AREAS OF FREDERICK MEMORIAL HOSPITAL.

Food Service
Cafeteria Service is available for family and friends from 6:30 a.m. until 11 p.m. seven days a week.
The Cafeteria is located on the lower level of the hospital.  The menu typically offers a wide variety of choices from a full multi-course hot meal, to a range of selections from the grill or salad bar.

Cafeteria Hours:

The Gift Shop
The Gift Shop is at the end of the Grand Atrium corridor of the hospital’s new main entrance.  Visitors will find a wide variety of items in the FMH Gift Shop, all designed to make your stay – or your friend’s or loved one’s stay – at FMH as comfortable and convenient as possible.  From frilly, fun gifts to the necessities of life; respected news magazines and best selling novels, the men and women of the Auxiliary have stocked the FMH Gift Shop with exactly what you will need to celebrate the birth of a baby, or cheer up the convalescing post-op spouse.  If you don’t see it – just ask!

Click Here for more information on The FMH Gift Shop.

Pastoral Care Services
Pastoral and spiritual care resources are offered on a 24 hour basis, through the Department of Pastoral Care. These resources address not only what many commonly think of as "religious" concerns, but also spiritual concerns. Few of us, whether religious or not, escape questions and doubts in the face of a loved one's illness, traumatic injury, or, immenent surgery. Pastoral and spiritual care is offered to support the emotions these questions can evoke, and to help bring about and maintain an enhanced sense of spiritual well-being. It is important to understand, pastoral and spiritual care, within the FMH health care setting, does not represent any particular religious or faith tradition to the exclusion of others. More importantly, it does not seek to introduce any particular religious viewpoint not already embraced by an individual.

Frederick Memorial Healthcare staff deeply respect the spiritual practices embraced by the multi-ethnic and multi-cultural patients we are committed to serve. All pastoral and spiritual care resources are available to patients and their families during the course of their hospital stay, while in a nursing home, or at home when care is continued through either FMH Home Health Care, or FMH Hospice of Frederick County. The resources encompass the following:

• Assistance in notifying your personal Clergy, Priest, Rabbi, Church, or Worship Center;
• 24 hour access to the hospitals Interfaith Chapel and Meditation Room;  
• A Hospital Chaplain available, by request through your nurse, on a 24 hour basis and qualified to administer the sacraments    (i.e., baptism, communion, anointing);
• Spiritual and religious support materials available in the form of audio cassettes, videos, and written publications;
• Bibles and select bible messages, on audio cassette, available in the following languages: English, German, Hindi, Korean, Spanish, and Vietnamese.

You may contact the Pastoral Care office by telephoning: 240-566-3607, or by faxing 240-566-3872

Click Here for more information on Pastoral Care Services.

Area Hotel Accommodations
If you have visitors from out of the area coming to see you at the hospital, you may wish to provide them with the following link to the Frederick Tourism website.  The site has a list of more than 20 area hotels and motels, maps for each location, driving directions and more.

www.fredericktourism.org

In addition, the Frederick Marriott Hotels offer hospital visitors special rates at each of their locations.  Click Here for more information on these accommodations.