Most Wired Hospitals Use Technology for a Better
Technology is improving the efficiency of care delivery and creating a
new dynamic in patient interactions, according to results of the 18th Annual Health Care’s Most Wired® survey, released today by the
American Hospital Association’s (AHA) Health Forum.
According to the survey, Most Wired hospitals are using telehealth to fill
gaps in care; provide services 24 hours a day, 7 days a week; and expand
access to medical specialists. This year’s results show:
- The top three telehealth services offered in hospitals are consultations
and office visits, stroke care, and psychiatric examinations and psychotherapy.
- Stroke care is the most rapid growth area for telehealth services up 38
percent from 2015, as evidence-based studies emphasize the time urgency
of stroke care.
- More than 25 percent of hospitals use internet-enabled monitoring devices
for chronic disease management of congestive heart failure, diabetes and
"Our use of Health Information Technology helps us deliver the best
clinical quality care and safety for our patients through the use of patient
and physician portals and electronic health records (EHR). Our clinicians
have access to clinical pathways and evidence based protocols combined
with physician office EHR connectivity for clinical documentation,"
said Tom Kleinhanzl, President and CEO of Frederick Regional Health System.
"I'm very proud of our team for receiving this award for the
fifth consecutive year."
In redefining the way that they provide care in their communities, Most
Wired hospitals are using technology to build patient engagement with
the individual’s lifestyle in mind, which includes electronic access
to their care team.
- 68 percent accept patient-generated data through the patient portal.
- 26 percent of Most Wired organizations offer E-visits through a mobile
- 61 percent use social media to provide support groups.
“Hospitals are breaking-out of their traditional four walls and providing
care where and when patients need it,” said Rick Pollack, president
and CEO of the AHA. “These Most Wired hospitals exemplify this transformation
by harnessing technology, engaging patients and offering services remotely.
And, removing policy and other barriers to telehealth will allow even
faster adoption of these amazing technologies.”
Most Wired hospitals are utilizing population health management tools
and partnering with other health care providers to share critical clinical
information used in analyzing interventions aimed at key patient groups,
such as those with diabetes. To get patients the right care, hospitals
are using predictive modeling to eliminate preventable problems.
- 53 percent interface electronic health record data with population health tools.
- 62 percent stratify patients according to risk.
- 51 percent aggregate data from patient encounters to create a community
The versatility of mobile technologies makes it possible for clinicians
and care team members to have the right tools for sound clinical decision-making
wherever they are: 81 percent of Most Wired hospitals use mobile applications
to notify clinicians of sudden changes in patient conditions and correlated
events such as falls or respiratory distress or failure.
As they build out new capabilities, hospitals are also taking strong actions
to ensure health data is secure.
- More than 90 percent use intrusion detection systems, privacy audit systems
and security incident event management to detect patient privacy breaches,
monitor for malicious activities and produce real-time analysis of security alerts.
- 84 percent conduct a third-party security audit annually to ensure that
guidelines are followed.
HealthCare’s Most Wired® survey, conducted between Jan. 15 and
March 15, 2016, is published annually by
Health & Hospitals Networks (H&HN). The 2016 Most Wired® survey and benchmarking study is a leading industry
barometer measuring information technology (IT) use and adoption among
hospitals nationwide. The survey of 680 participants, representing an
estimated 2,146 hospitals—more than 34 percent of all hospitals
in the U.S.—examines how organizations are leveraging IT to improve
performance for value-based health care in the areas of infrastructure,
business and administrative management; quality and safety; and clinical
Detailed results of the survey and study can be found in the July issue
of H&HN. For a full list of winners, visit
About the American Hospital Association
The AHA is a not-for-profit association of health care provider organizations
and individuals that are committed to the improvement of health in their
communities. The AHA is the national advocate for its members, which include
nearly 5,000 hospitals, health care systems, networks and other providers
of care. Founded in 1898, the AHA provides education for health care leaders
and is a source of information on health care issues and trends. For more
About Health Forum
Health Forum is a strategic business enterprise of the American Hospital
Association, creatively partnering to develop and deliver essential information
and innovative services to help health care leaders achieve organizational
performance excellence and sustainability. For more information, visit