What is Emmi?
Emmi is a series of animated, online programs that walk you through important
information about a health topic, condition, or procedure you may be having.
We want to ensure you have all the resources you need to be in control
of your own health, so these programs are offered free of cost by Frederick
What to Expect
If your healthcare team prescribe you an Emmi program, you may receive
an email or phone call with instructions on how to go online and view
the education. Your email and phone number will remain secure, and will
not be used for anything other than providing your Emmi instructions.
You might receive an Emmi if:
- You are scheduled for an appointment or procedure at Frederick Memorial Hospital
- You have recently been discharged from the hospital or Emergency Department
Frequently Asked Questions
Why have I received an email or phone call from Emmi?
Your care team at Frederick wants to ensure you are fully informed about
any medical condition, risks and benefits of treatment, and what to expect
from a visit to the hospital. With Emmi, you can be more informed and
Is Emmi Mandatory?
Emmi is meant to supplement the care you are already receiving at Frederick,
and therefore is not mandatory.
Is my health information still safe if I use Emmi?
Yes! Emmi abides by the requirements under the federal regulation knows
as HIPAA (Health Insurance Portability and Accountability Act) to maintain
the privacy of your health information.
How do I use Emmi?
If you received an email or phone call from Emmi, it will have contained
a unique 11 digit Access Code. Go to
www.startemmi.com and enter this code and your date of birth to view your assigned programs.
If you forgot your Access Code, or have any questions, feel free to contact
the Emmi Support Team, at 866.294.3664 or at